UBill Components

UBill Advance is built in a modular fashion to allow you to pick and choose which capabilities you want to employ now, while giving you the flexibility to add functionality over time.

The UBill Advantage

PRINT AND MAIL
When it comes to processing and mailing billing statements, marketing campaigns, or welcome letters, efficiency and accuracy are critical. With that in mind, UBill has engineered data management systems to meet customers' stringent requirements.

Features include:

• Seamless integration with our Utility Billing System (UBS)
• Special messages
• Multiple page length bills
• OCR scanning capabilities
• Selective inserting
• Fast Forward/ NCOA
• ACS program
• Matching multiple files
• Special edits
• Best possible postal rate
• Use existing statement design or get custom design assistance

DOCUMENT ARCHIVE
With UBill, your documents can be archived and managed electronically. Electronic documents are created from the print stream that is used to generate paper documents. These electronic documents are mirror images of paper documents. This process is the foundation for UBill's online bill delivery & payment solutions.
Archiving also allows the call center to electronically view the same document as the customer. This reduces administrative time and allows them to handle customer inquiries quickly and accurately.

ONLINE BILL DELIVERY
UBill allows you to quickly and easily offer Online Bill Delivery, reducing billing and customer service costs.
Online Bill Delivery includes the capability to:

• Makes bills available for viewing and downloading on a Web site
• Send bills to an e-mail address as encrypted attachments
• Certify delivery of documents to the recipient's e-mail inbox

ONLINE PAYMENT
With the increased use of technology in our everyday life, customers expect more options in bill payment. UBill provides the ability to handle both credit card and electronic funds transfer debits (commonly known as e-checks), and includes a broad range of payment services. These include the ability for customers to make payments without registering and to schedule future payments to be made automatically.

RETURNED MAIL
Sending bills to incorrect addresses can drain internal resources. The internal drain on you company can be as high as $500 per returned mail piece you process.
With UBill's Returned Mail you can:

• Reduce the expense of sending accounts to collection before reasonable collection efforts have been completed
• Use postal and private databases to find the correct information needed
• Act on 100% of your returned mail

CALL CENTER/COLLECTION SERVICES
Covering everything from inbound and outbound collections and sales calls, to accounts receivable outsource management, our call center service is located in a 250-seat call center where we service national clients. Utilizing state of the art software our high tech call center provides our clients with the comfort of highly efficient and quality process that gets results.
Our services include:

• Inbound and outbound call center services
• Accounts receivable management and collections services
• 1st and 3rd party accounts receivable resolution services
• Live Chat - Offer your customer the ability to speak with a customer service representative online
• Broadcast messaging
• E-mail response service
• Voicemail

Is UBill right for you?

If you spend time and resources sending out bills and collecting payments, then UBill can help. With UBill you can provide your customers with a customized, user-friendly statement at a fraction of the cost of designing and distributing your own bill.
It is an easy and effective way to manage the entire billing process. There is no software to buy! UBill works with your existing software. You can implement UBill with little to no effort from your current staff. Send bills electronically or manually, and you can easily add marketing messages or newsletters. Customers can view current and previous bills, download them if they choose, as well as pay bills online. It's easy and effective.
We have developed a brief discovery process that helps you determine if UBill is right for you. These questions range from branding and image of your organization to posting cash and customer service. Request a representative to contact you to see if UBill is right for you.

**Click here to see a flash demonstration of the UBill Advance product & how it can benefit the daily operations of your organization**